Mcdonald’s, Burger King, Taco Bell, Dunkin’, and BurgerFi- are just a few of the many restaurants that are now using self-ordering kiosk systems. With the pandemic, the kiosk technology has not only gained momentum but also changed customer behavior. More people are beginning to prefer contactless ordering using the kiosk. One study found that 74% … Read more
Recently, GRUBBRR CEO Sam Zietz and BurgerFi CTO Karl Goodhew sat down with QSR Magazine’s Danny Klein and Ben Coley for the QSR Uncut podcast. On the podcast, the two discussed BurgerFi’s rollout of the Samsung kiosk powered by GRUBBRR following an extremely successful pilot program. The kiosks at BurgerFi absorb up to 133 orders … Read more
Restaurants today look a lot different than they used to a few years ago. A big reason for this is the integration of technology. Software integration and restaurant automation in the food service industry are helping restaurants not only tackle labor shortages but also improve customer experience, increase profit and expand. This is true for … Read more
As a business, you are constantly receiving orders from multiple platforms, processing those orders, and updating the inventory. But what if you could do everything using just one system? That’s where order management systems come in. By definition, an omnichannel order management system is a software system designed to streamline the sales process. The order … Read more
What Makes McDonald’s Self-Service Kiosks So Easy to Use? McDonald’s is probably one of the most easily recognized fast-food chains on the planet. Since its inception in 1955, the world-famous golden arches have seen several transformation phases. However, it was a real game-changer when McDonald’s self-service kiosk became available for the customers. The innovative approach … Read more
Chances are you have already come across self-service kiosk technology, especially at a supermarket. Whether you are ordering food at a fast-food chain or finding your way around a train station or an airport, you will find self-ordering technology everywhere these days. According to a report, self-service kiosk technology will capture 50% of market revenue … Read more
A kitchen display system (KDS) is a digital screen that manages and displays food orders from your customers. This tech solution allows you to replace order tickets and helps you organize, prioritize, track and even change food orders. If you are wondering whether installing a KDS, also known as a restaurant order display system, is … Read more
The food and hospitality sectors, especially restaurants, are adapting to the evolving demands and behaviors of the diners. This has triggered the new trend of virtual food ordering and delivery and revolutionized the traditional restaurant business model. This change has ushered in the era of ghost kitchens, dark kitchens, or cloud kitchens opening across the … Read more
The food and restaurant industry is evolving for the future. Higher startup costs, burdensome regulations, and slow business due to COVID-19 have left many restaurants struggling to keep their doors open. Cloud kitchen startups have emerged as one of the most innovative solutions to this challenge. What is a Cloud Kitchen? A cloud kitchen is … Read more
The pandemic has made virtual dining a global trend and revolutionized the food and hospitality sectors. The virtual kitchen concept is nothing short of a savior for the customers craving to eat from their favorite restaurants. Most importantly, the virtual restaurant business model allowed traditional brick-and-mortar food establishments to reduce overhead expenses exponentially. Whether you … Read more
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