No, the GRUBBRR Kitchen Printer is not WiFi compatible. It must be hard wired to the internet.
GRUBBRR will ship your equipment order directly to you. Upon receipt, you will need to contact GRUBBRR and schedule a call with the GRUBBRR support team who will walk you through the setup process. Usually, setting up a GRUBBRR solution is as easy as plugging in a GRUBBRR Kiosk and/or GRUBBRR Point of Sale and connecting the device(s) to the internet. You can begin processing orders and taking payments shortly thereafter!
Yes, the GRUBBRR kiosk works with:
Clover POS, Square POS, Brink POS, Oracle 2.7 Simphony POS, and Oracle Micros Res 3700 POS. We can also integrate with any POS system if they use the online ordering platform Olo.
GRUBBRR currently supports all Dip, Tap and Swipe payments (EMV, Mobile Pay, MSR).
There is no maximum; however, just remember, the fewer the items, the quicker the customer could search through your menu on the GRUBBRR Kiosk.
This is done in the GRUBBRR Platform’s backend via just a few clicks. In doing so, you push new items to your GRUBBRR Kiosk, GRUBBRR Point of Sale, and online and mobile ordering applications instantly.
The GRUBBRR Platform requires internet access; however, in the event internet access is momentarily lost, the GRUBBRR Platform will remain active. Orders will still be sent to the GRUBBRR Kitchen Printer and/or GRUBBRR Point of Sale. Credit card transactions will process once the internet is back up and running. If consistent internet connectivity is an issue, GRUBBRR maintains multiple failover options that utilize cell networks (failover required – additional cost associated).
Support is GRUBBRR’s #1 feature! Have confidence that a GRUBBRRR specialist is there to assist you with GRUBBRR equipment, GRUBBRR software, or related payment issues. GRUBBRR maintains a crash analytics system to receive alerts when your internet is down or any other connectivity issues arise. Upon receipt of a crash alert, GRUBBRR will proactively call the impacted location and work with you or a member of your team until the system is back up and running.
i. The GRUBBRR Platform can issue a ticket number
at the GRUBBRR Point of Sale or GRUBBRR Kiosk.
ii. GRUBBRR Platform can capture customers’ phone
numbers and text once orders are complete.
You can use a heated or cooled locker with the
GRUBBRR Platform. Upon arrival at your location, the customer scans the QR code (issued through the GRUBBRR interface) that will open the locker containing the customer’s food inside.
iii. You can utilize a digital board that contains
customers’ names and/or ticket numbers once orders are complete.
Eliminate lines, improve accuracy, and create a better customer experience. Make your business the best it can be.