It’s no surprise that restaurants that have embraced technology have fared better throughout the pandemic. This is because restaurants with technology meet consumers where they want to order– be it online, kiosk, or QR code. Below, we outline the 6 most important types of restaurant technology you need to run your business, including what it … Read more
The demand for contactless payment is on the rise due to the COVID-19 pandemic. According to a Bloomberg report, 87% of customers prefer shopping at stores with touchless terminals and self-service grocery store kiosks. If you are a retail business contemplating whether or not to invest in self-service supermarket kiosks, this article is for you. … Read more
The era of automation in the restaurant industry is here. Researchers predict that automation in the food industry will reach a whopping $14 billion by the year 2025. The revolution brings along the promise of impeccable customer service at the lowest operating costs and a boost in productivity. Although most of the technology used in … Read more
Automation in the restaurant industry offers advantages such as saving time, energy, and, most importantly, money. The restaurant industry heavily relies on human relations and interaction with customers. Therefore, the challenge is deploying the right automation to improve your restaurant operations and services and enhance customer experience. While some traditional restaurant processes are irreplaceable, this … Read more
Knowing your restaurant’s seat turnover rate can help you figure out if you’re serving customers in a timely—and profitable—manner. But what exactly is seat turnover rate and how do you calculate it? And more importantly, how do you increase seat turnover so you can increase sales? Let’s get into it. What does Seat Turnover Rate … Read more
With life becoming more rapid, food lockers help consumers by placing an emphasis on convenience more than they did in previous years. Even though self service lockers have been around for decades, their popularity has grown since the pandemic. In fact, the National Retail Federation (NRF) report claims 83 percent of consumers value convenience more … Read more
The restaurant industry is adopting more automated solutions to improve the customer experience and management process. Self-ordering restaurant POS systems, in particular, have risen in popularity. The only problem? Finding the right restaurant POS software. Tech innovators recognize the potential of self-ordering kiosks, and as a result, the restaurant automation space has become increasingly crowded. … Read more
As supermarkets introduce automation, customers have gained control of the purchasing process. Self-ordering kiosks give power to the customer, making them more satisfied with the shopping experience. The number of self-ordering kiosks in use is growing, and some stores, such as micro-markets, have become entirely self-service. With automation comes potential risk, though, which is why … Read more
While today’s retail industry mainly consists of typical brick-and-mortar stores with required human interaction, smart stores, sometimes called “Just Walk Out” or “unmanned” stores, are popping up worldwide. These stores revolutionize the way customers purchase items while also analyzing their behavior, all through artificial intelligence (AI) and machine learning (ML). By solving inefficiencies, smart stores … Read more
We have all visited mall food courts. Large spaces with tons of different restaurant options to choose from, often having long lines and crowded dining areas. The restaurants range from popular fast food to lesser-known food chains. However, with COVID-19 forcing public spaces to enforce strict social distancing policies, the beloved food courts will not … Read more
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