Automation in the restaurant industry offers advantages such as saving time, energy, and, most importantly, money. The restaurant industry heavily relies on human relations and interaction with customers. Therefore, the challenge is deploying the right automation to improve your restaurant operations and services and enhance customer experience.
While some traditional restaurant processes are irreplaceable, this post will help you understand how GRUBBRR software products can benefit your restaurant.
What is restaurant automation?
Restaurant automation refers to the integration of a software solution in the ordering system that allows customers to instantly place an order through a mobile application or a website. The software integration also allows you to automate your marketing and customer engagement activities through customizable PUSH messaging, SMS, and emails.
You can also collect feedback directly from the restaurant’s automated ordering system. This will enable you to build a detailed database for informed decision-making on how to improve your services. Research suggests that businesses using data-driven decision-making strategies are 4% more productive and earn 6% more profits than others.
With comprehensive software integration, your restaurant can save resources, time, and money while improving productivity and profits.
What is POS integration?
POS integration refers to a synchronized connection between a point-of-sale (POS) software and your restaurant’s operations and accounting platform. This allows your operation platform to pull data directly from the POS software in real-time. Furthermore, restaurant POS integration enables the platform to daily update the labor accrual and sales data entries into your business’s accounting general ledger (GL).
Restaurant POS integration goes beyond sales summary. The solution can offer valuable insight in:
- Menu engineering,
- Sales reporting
- Recipe costing
- Labor Costs and details
- Generating advanced business analytics to make data-driven decisions.
You can even get a platform offering customizable POS integration for your restaurant for 100% compatibility.
4 Ways you can integrate restaurant automation software
Here are four different ways restaurant automation software can integrate into your operations.
#1 – Self-Service Kiosk
A self-ordering kiosk can improve order accuracy while speeding up the service and reducing staff costs. It also allows your customers to feel in control of getting what they need. If you want to keep up with the demand of a younger generation, a restaurant ordering system software is the best way to do it.
For instance, placing a tablet on each table with POS integration is a good restaurant self-service solution. This way, you can provide control to customers to make an order without waiting for a staff member to approach. Furthermore, you can proactively use this to collect real-time feedback from the customers.
#2 – Online/Mobile Order Placement
Technology has penetrated almost every industry at this point. According to a National Restaurant Association (NRA) survey, 25% of the customers prefer restaurants that offer self-ordering technology options. Therefore, restaurant automation software with mobile ordering and online ordering through websites is a great way to automate your restaurant business.
#3 -Self-Checkout at the Table
Providing a self-checkout option with an installed tablet and payment machine at each table can save time for the customers. This can create a pleasant experience and encourage customers to leave positive reviews about your services.
From a business perspective, this POS integration can free your staff from bill distribution and payment collection and attend to other business-critical operations. The customer does not have to wait for the staff to become available and process the payment. This will allow the customers to leave sooner, making the table available to serve the next customers quicker.
#4-Point-of-Sale System
Integrating restaurant automation software will offer valuable insight into your restaurant’s sales, orders, and food inventory management. You will be able to identify peak order time and buy inventory before it drops to critical levels.
You can also identify why the operational costs are going up while the sales aren’t. You can also check for errors in orders, monitor and manage employees’ work hours and daily operations.
Change to Restaurant Applications of GRUBBRR Software Integration
GRUBBRR is a POS system that offers more than just restaurant kiosk benefits. The restaurant automation system by GRUBBRR has a design that ensures your business growth through comprehensive restaurant POS integration. Here are 6 restaurant-specific GRUBBRR software products that can
Self-Ordering Kiosks
A self-service Kiosk allows your restaurant to provide an efficient and pleasant customer experience. The customers can even split group orders and payments and speed up the end-of-service process. A self-service kiosk will send the orders straight to the kitchen while reducing order-taking errors and delays in serving.
With GRUBBR’s restaurant self-service solution, you can expedite your dining operations with a small yet efficient staff.
The Line Buster
This online kiosk terminal by GRUBBR allows your customers to place an order as per their liking. The order goes directly to the kitchen, reducing queues and wait time. Customers can also pay online with a secure payment system. It is a hassle-free restaurant integration software solution that is simple to use with downloading, installing, and launching the app.
The Line Buster is a mobile POS system with smart up-sell technology. It can boost your revenue by increasing ticket size up to 50% on average while lowering operating costs.
Digital Menu Board Software
GRUBBR’s digital menu software allows your restaurant to sell more efficiently and offer a customized and delightful customer experience. The customers will be able to see the food they are ordering in high-definition images.
You can also add upsells on this digital menu board to entice customers into upgrading orders with sides, combos, drinks, etc.
Kitchen Display System and Software (KDS)
GRUBBRR’s kitchen display system and software eliminates paper tickets and enables real-time ordering. The kitchen staff receives an order directly from a customer while this restaurant automation system eliminates any human-errors and inefficiency in taking orders.
Restaurant POS System
This POS system enables your restaurant to run better by facilitating instant transactions and turning your inventory into revenue. GRUBBRR’s POS all software will integrate with your existing system and improve your business’s efficiency, including inventory tracking, order and staff management, and accounting.
GRUBBR’s restaurant POS integration creates a pleasant customer experience. Other additional benefits include cloud reporting that allows customer data analysis, inventory management and analysis, net sales tracking, and managing employees’ information. These can be especially beneficial if you are a restaurant with multiple locations.
GRUBBRR’s Food Lockers
Cut down the expenses on stolen or rejected food orders. This is a complete and fool-proof restaurant automation system by GRUBBR that will make it virtually impossible for an order mix-up or someone getting away with the food they did not pay for.
A customer orders via GRUBBRR’s KDS system, and your employee with place an order in a pre-determined food locker on your premises. A customer will have to enter a PIN or scan a QR code to retrieve the food from their designated locker.
Conclusion
GRUBBRR software products eliminate errors, wait times, and mishaps while making your operations and services efficient. Use any of the above-mentioned restaurant automation systems and save your restaurant time, money, and resources. Restaurant POS integration to restaurant self-service and everything in between will allow you to create a better, faster and pleasant experience for the customers as well as your employees.
