Sustainability Can No Longer be Ignored

Why Sustainability Can No Longer be Ignored in the Foodservice Industry

In India, the eight largest fast-food chains are projected to emit approximately one million tons of carbon emission by the end of 2020. In the United States, restaurants produce approximately 22 to 33 billion pounds of food waste annually. In Europe, some individual states have over 200 kg of food packaging waste per year. Clearly, the food service industry is not sustainable. Restaurants, caterers and more are slowly but surely destroying the planet.  However, in recent years, individuals have begun to speak up against the unsustainable actions … Read more

Automation Does Not Lead to Unemployment

Why Automation Does Not Lead to Unemployment

Approximately 40% of employees worry “about losing their jobs due to automation.” Workers fear that technological inventions, such as self-ordering kiosks and contactless ordering systems, will replace them.  Though unemployment is a valid concern, it is a misconception commonly associated with automation. The implementation of technology in businesses does not substitute employees, it compliments them. Automation works with, not instead of, employees to ensure responsibilities and tasks are effectively and quickly completed. The innovative technology also positively impacts workers because it leads to the development of new jobs.   What is Automation?   Automation refers to the process of using technology and machines, rather than … Read more

In-House Delivery System: What Does It Mean?

In-House Delivery System: What Does It Mean?

Food delivery is gradually becoming the new normal dining experience for many restaurant enthusiasts. An investment group Cowen and Company has claimed that off-premise spending will account for 80 percent of the restaurant industry’s revenue in the next five years.   There are various reasons for this shift. Many millennials prefer to eat restaurant-quality food at home to avoid human interaction, and … Read more

The Future of AI in Stores

The Future of AI in Stores

In late 2018, Amazon changed the grocery store market forever with their launch of Amazon Go, a convenience store without cashiers. Shoppers simply enter the store, pick their items off the shelf, and are automatically charged as they walk out. The technology is even able to sense when customers pick up an item and leave it somewhere else in the store without being charged. Amazon still employs a … Read more

Is Grubhub Putting Restaurants Out of Business?

Is Grubhub Putting Restaurants Out of Business?

The new generation of diners largely prefers to order in than eat out. Since most restaurants do not have an in-house ordering system, third-party food delivery services like Grubhub are becoming central to the restaurant industry.   These services are convenient for customers to use, and allow restaurants to reach their at-home targets. But are these food delivery applications all sunshine and rainbows like they present themselves to … Read more

A Solution to the To-Go Cup

A Solution to the To-Go Cup: An Environmental Disaster

The ritual of drinking coffee every morning has become essential for many people all over the world. While home coffee machines are popular, owning all of the tools to make advanced coffee drinks or even just a quality shot of espresso would cost too much time and money for people who aren’t heavily invested in the art of coffee making. To be able to make … Read more

How Self Service Restaurant Kiosks Are Innovating the Dining Experience

How Self-Service Kiosks Will Shape the Future of the Restaurant Industry

Self-service kiosks hold the key to the future of the restaurant industry in the post-COVID world. The COVID-19 pandemic is catalyzing dramatic changes in all industries, and technology like the self-service kiosk will play a pivotal role in determining which businesses and industries stay ahead of these changes, and which ones don’t. Self-service kiosks eliminate … Read more

Does Convenience Really Matter?

Does Convenience Really Matter?

If businesses could read consumers’ minds, retail and food service would look very different than it does today. The ability to predict a consumer’s preference – to know what they will want to buy before they go looking for it, and then to sell directly to that consumer – would be a game changer. That’s because consumers … Read more