Brian Whitney 
The quick-service restaurant (QSR) industry is at a pivotal moment. The global market for **QSR self-service kiosks** is projected to exceed $28 billion by 2025, growing at a remarkable 15-20% compound annual growth rate. More importantly, restaurants implementing self-service kiosks are seeing **average ticket sizes increase by 15-30%**—a game-changing boost to revenue. In 2026, self-service…
The restaurant industry is experiencing a seismic shift in how customers prefer to order. With **66% of U.S. consumers now preferring self-service options**, restaurant self-service kiosks have evolved from a novelty to a necessity. For quick-service restaurants (QSRs) facing labor shortages, rising operational costs, and increasing customer demands for speed and accuracy, self-service kiosks aren’t…
The restaurant industry is facing an unprecedented challenge: a persistent labor shortage that shows no signs of abating. With turnover rates hovering around 73% and workers demanding better pay, benefits, and work-life balance, traditional hiring strategies are no longer enough. Restaurant owners across the country are asking the same question:…
The restaurant industry is experiencing a fundamental shift in how customers prefer to order. A striking **66% of U.S. consumers now prefer self-service kiosks over staffed checkouts**, with that number jumping to **84% among Generation Z**. This isn’t a passing trend—it’s the new baseline expectation. As labor shortages persist and…
The quick-service restaurant (QSR) industry is experiencing a technological revolution. By 2026, the self-service kiosk market is projected to reach $16 billion, driven by the rapid evolution of intelligent self-service kiosks that go far beyond simple ordering interfaces. These AI-powered systems are transforming how restaurants operate, how customers interact with…
In today’s digital-first world, customers expect personalized experiences everywhere they go—and restaurants are no exception. The era of generic, one-size-fits-all ordering is over. Modern diners want AI-powered restaurant kiosks that remember their preferences, suggest items they’ll love, and make ordering faster and more enjoyable than ever before. Self-service kiosks have evolved far beyond simple order-taking…
The restaurant industry is experiencing a technological revolution, and at its center are restaurant self-service kiosks. The global market for self-service kiosks in hospitality is projected to exceed $40 billion, with adoption rates expected to double by 2028. More telling is consumer sentiment: over 60% of diners now want to…
The restaurant industry is experiencing a digital revolution. Customer expectations have fundamentally shifted—today’s diners demand speed, convenience, personalization, and contactless options. What began as simple counter service has evolved into a sophisticated digital ecosystem where **self-service kiosks for restaurants** are no longer just ordering devices, but intelligent platforms that drive revenue, enhance customer experience, and optimize operations.
The quick-service restaurant (QSR) landscape has undergone a dramatic transformation. What was once considered a futuristic novelty has become an operational necessity: self-service kiosks for restaurants are now the standard, not the exception. From major chains like McDonald’s and Taco Bell to independent fast-casual concepts, kiosks have proven their value by consistently increasing average ticket sizes by 20-30%.
We’re excited to welcome Brian Whitney to GRUBBRR as our new Senior Vice President of Sales! Brian joins us from NCR Voyix, where he played a key leadership role in their restaurant technology division. With more than 25 years of experience in global sales, go-to-market strategy, and revenue leadership across SaaS, fintech, and hospitality tech, … Read more
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