Automation is changing the way customers interact with restaurants. While person-to-person ordering is still prevalent in America, traditional systems are increasingly being replaced by automated ones, especially given the dramatic increase in demand for contactless ordering spurred by the COVID-19 pandemic. One of the next steps in automated ordering is the introduction of artificial intelligence … Read more
Despite many customers claiming they look at an entire digital menu board when deciding what to purchase, most individuals spend a mere 109 seconds looking at the food and drink options in a restaurant. Restaurants have less than two minutes of a customer’s attention before their decision impacts the bottom line — choosing what to order. What is a Digital Menu Board? Digital menu boards display food and drink options in a restaurant on screens, eliminating the need for paper menus and poster promos. With the digital … Read more
During the COVID-19 pandemic, sports fans across the country have found themselves deprived of watching their favorite teams play. However, as the country slowly begins to reopen, sports leagues are already discussing the return of their seasons this summer. Most sports, like soccer, basketball, and hockey, are planning to return with limited fan capacity in the stadiums to comply with social distancing protocols. The … Read more
Let’s talk about immigrants. The “immigrant story” is an integral part of American society, one that is often filled with hardship. But we are not here to talk about immigrant laws or institutional oppression. Let’s focus, instead, on a simple eating out experience. A person walks into a restaurant. They are taking forever to pay as the cashier can’t seem to understand what the customer is saying. The people waiting in line … Read more
Up until very recently, restaurants were amazing places to enjoy food and music with the ones close to you. However, amid the COVID-19 pandemic, some are terrified to enter public spaces with groups of people. As restaurants begin to reopen, it is essential that they regain the trust of the consumer by practicing new safety measures that prevent the spread of the virus. In today’s new world of social distancing, consumers will not want to enter the restaurant … Read more
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