More than halfway through 2021, the United States is still grappling with a damaging labor shortage that has existed since the pandemic began. There were a record 9.3 million job openings in April 2021, as many workers left their jobs. For businesses across the board, a lack of available workers means having to cut operating … Read more
We have all used voice response technology before in which you give a command and a virtual assistant responds – think of Amazon’s Alexa, Apple’s Siri, Google Assistant, and Microsoft’s Cortana. They are present in millions of households worldwide and can be extremely useful for completing tasks throughout the day. But what is conversational AI? What is … Read more
With the pandemic having changed work life as we know it, many of us have used programs like Zoom or Slack to call our colleagues and discuss projects. But we’ve also all faced the noisy challenges that come along with these calls — a colleague’s dog barking in the background, your neighbor loudly mowing their … Read more
Everyone loves the convenience of ordering from a fast-food restaurant, and even more so if there’s a drive-thru – that is, until there’s a line wrapping all the way around the block or the double cheeseburger, no onions you were looking forward to all day is piled high with onions. Certain chains have aimed to … Read more
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