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Bojangles Partners with GRUBBRR for Enhanced Customer Experience with Self-Ordering Kiosks

GRUBBRR’s Self-Ordering Kiosks to Be Rolled Out at Bojangles Locations After Delivering Impressive Results

 

Bojangles has announced its partnership with GRUBBRR, a leader in self-ordering and automation technology, to provide cutting-edge self-ordering kiosks across its restaurants. This move comes after a successful pilot program where GRUBBRR’s kiosks achieved adoption rates exceeding 50% in select Bojangles locations. The kiosks also led to significant improvements in order processing and operational efficiency.

The announcement was made during Bojangles’ annual franchisee conference, where GRUBBRR demonstrated its self-ordering solutions, including the Samsung Kiosk powered by GRUBBRR. Richard Del Valle, CIO and Chief of Staff at Bojangles, praised the technology, stating, “The kiosks provide our guests with an additional way to place their orders, which significantly improved our operational efficiency and increased throughput. The results have exceeded our expectations, and we’re excited to bring this technology to more of our locations in the coming months.”

Bojangles Partners With GRUBBRR For Enhanced Customer Experience With Self-Ordering Countertop Kiosks
We have been highly impressed with GRUBBRR since the outset of our dealings. Their team worked closely with ours to integrate their kiosk solution into our existing tech stack, making implementing the kiosks across our locations seamless.
Richard Del Valle
CIO and Chief of Staff at Bojangles
GRUBBRR’s kiosks enhance the dining experience by reducing wait times, improving order accuracy, and allowing customers to easily customize their meals. Sam Zietz, CEO of GRUBBRR, expressed his enthusiasm for the partnership, stating, “Our kiosks are designed to empower restaurants with the tools they need to enhance efficiency and deliver a better guest experience.” With this collaboration, Bojangles is set to offer a faster, more streamlined ordering experience for customers, marking an exciting step forward in the brand’s commitment to service excellence. Read the full press release here.
Bojangles Partners With GRUBBRR For Enhanced Customer Experience With Icons

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