In the beginning of 2020, B. Hudson Riehle, the senior vice president of the research & knowledge group for the National Restaurant Association, shared that the restaurant industry was revolutionizing and “a new business model” was emerging, thanks to innovative technological solutions.
As technology saturated the marketplace, restaurants no longer solely depended on people to make sales. In recent years, restaurateurs have begun to implement automated hardware and software into their business models in order to remain competitively advantageous in the industry.
Now, amid the coronavirus pandemic, technology has become an even more crucial and integral part of the survival and growth of the industry — innovative technological solutions are no longer a want for restaurants, they are a need. Automation ensures CDC guidelines are met, the risk of contamination is minimized and most importantly, consumers and employees are safe.
In light of current events and market trends, the demand for technological solutions in the restaurant industry has skyrocketed. In fact, according to a study conducted by Tillster, the international kiosk market is projected to be worth a staggering $30.8 billion dollars in just a mere four years.
Clearly, kiosks are essential for a restaurant’s success, and many individuals have begun to realize this; hence, the immense anticipated growth of the industry. However, many restaurateurs struggle choosing the perfect kiosk and spend hours pondering which company has the best kiosk, even though the answer is simple — GRUBBRR.
Why GRUBBRR has the Best Kiosk Machine
1.Customization
Many kiosk companies promise to streamline the entire technology adoption process for restaurants. All you have to do is send the company your brand’s information (such as the menu, store hours, etc.) and they will quickly implement it into a pre-made layout.
Sound great, right?
In theory, yes; in reality, no. Every single company is different, and therefore, using pre-made kiosk layouts is highly ineffective and fails to capture a brand’s distinct image.
GRUBBRR recognizes this and has continuously emphasized that with kiosks, one size does not fit all. Rather than treating every company the same, GRUBBRR spends countless hours tailoring kiosks to meet the specific needs and wants of your consumers. Every kiosk’s display is different, as it should be, and is customized for your brand.
2.Simplicity
Many restaurateurs fear installing kiosks into their establishments because they believe they are too complex and will thus repel, rather than attract, customers. Though this has been true with some brands who overcomplicate kiosks, GRUBBRR focuses on simplicity.
In fact, one of the main reasons why current GRUBBRR customers love the brand so much is because its products are straightforward. For instance, Diced is a fast-casual restaurant that recently implemented GRUBBRR’s kiosks into their establishments. The company shared that they did not need to train their customers to use the kiosks because, “it was very simple for them and just like using their cellphone.”
3.Ongoing Support
Unlike other automation brands, GRUBBRR believes that setting up a kiosk is merely the start, not the end, of a relationship. The company tries its best to be accessible and available for all its customers, whenever they need assistance. In fact, one its core values is “no excuses” because GRUBBRR is truly committed to always delivering results, regardless of obstacles.
Additionally, GRUBBRR constantly checks in with its customers to guarantee purchased kiosks are operating efficiently and to identify any challenges they may be facing. This is because when you purchase a GRUBBRR kiosk, you’re not getting a product; you’re getting something far more important — a community of dedicated employees who are devoted to elevating your business to its maximum potential.