POS terminal software is the name given to a range of software that handles the transactions at a point of sale (POS) terminal. It comes in many different forms and can be used with a variety of different hardware setups, it’s important to understand what POS terminal software does before making your purchase.
What POS Terminal Software Does
The most basic form of POS terminal software is simply an application that allows you to process credit card payments without having to visit an ATM or bank branch.
This is convenient for businesses that don’t have their own card readers or terminals but still need to accept payments from customers because it allows them to process payments from anywhere in the world as long as they have an internet connection and a smartphone or tablet.
The next step up from this type of software is something called full-service POS terminal software.
Full service means that there are additional features built into the program so that you can do more than just accept credit card payments; you can also track inventory, manage employees’ hours, and perform other administrative tasks associated with running a store or restaurant (such as managing staff shifts).
Full service POS terminal software is often used by larger businesses because it makes life easier for employees who might otherwise have trouble keeping track of everything going on around them at any given time.
10 Key Features of Kiosk POS Terminals
Kiosk POS Terminals are the best way to keep your customers happy. They give you the ability to offer a wide range of products, from food and beverages to clothing and electronics, while also allowing you to process payments in a quick and efficient manner.
1. Mobile Apps
Mobile apps are a key feature of any POS system terminal because they can provide customers with a convenient way to pay, track their orders, and even find out more about the products they’re purchasing.
The use of mobile apps helps to make payments faster and easier by eliminating the need for cash or credit cards. Because mobile payments are more secure than cash or credit cards, customers can feel confident that their information is safe when paying through their app.
Another benefit of using mobile apps is that it allows for easy tracking of orders and receipts. Customers can keep track of their orders and receipts at all times from their phones, which makes it incredibly convenient for them to know where their order is at any given time. This is especially helpful if someone forgot to pick up an order from a restaurant or store before leaving work or home.
2. Inventory Management
Inventory management, such as restaurant inventory management software, is a key feature of kiosk POS system terminals because it allows customers to see what’s currently in stock, and how much of each item is available. This helps them make informed decisions about what they want to purchase.
It’s also helpful for the business owner because inventory management software can help track and analyze their inventory levels, which can lead to better decision making when ordering.
3. Loyalty Plans
Loyalty plans are a great way to incentivize your customers to continue shopping with you. A loyalty plan is an offer that rewards customers for their continued business with you. It can be as simple as a point system, where every dollar spent earns you a point that can be redeemed for something later on, or it could be a tiered system where different levels of spending earn different rewards.
For example, if your business sells electronics and the customer spends $5,000 over the course of six months, they could receive a gift card for $100 off their next purchase. If they spend $10,000 within one year, then they’d get a free item from your store as well as a $100 discount.
4. Gift Cards
Gift cards are a great way for businesses to generate repeat customers. They’re also a great way for businesses to attract new customers because many people don’t want to commit to a large purchase right off the bat.
Gift cards are easy to use and convenient. The kiosk POS terminals that accept gift cards make it easy for customers to buy them, and they make it easy for customers who already have them too because they can scan their barcode and use them at the checkout counter.
5. Customer Management
When you’re a business owner, you want to make sure that your customers are satisfied. You want them to feel like they got their money’s worth and will come back again in the future.
One of the best ways to do this is by making sure that your customer experience is smooth and pleasant from start to finish. This can be especially difficult in a busy store environment where there may be long lines and several people trying to get assistance from one person at once.
When this happens, it makes sense for customers to get frustrated or annoyed if they don’t feel like the employee taking care of them is paying attention or being helpful.
In this situation, kiosk POS terminals can help make everyone feel more comfortable by providing a digital interface that lets employees focus on helping customers instead of having to worry about how many people are waiting in line behind them.
6. Employee Management
Employee management is a key feature of kiosk POS terminals because it’s great for customers. When a customer walks into a restaurant, they’re looking for fast service, quality food, and not to wait around for too long.
If you have an employee who keeps going on break or isn’t fully trained yet, this can cause delays in service and make your customers unhappy. With employee management features, you can make sure that every employee is working efficiently and effectively so that your customers get the best experience possible.
7. Managing Permissions
Managing permissions is a key feature of kiosk POS terminals that is great for customers. When you manage permissions, you can decide which groups of users have access to certain features and functions. That way, you can keep your business safe by not giving access to potentially dangerous or sensitive information to unauthorized users.
By managing permissions, you can also prevent unnecessary data loss by limiting the number of people who have access to critical information. Kiosk POS terminals allow you to create a secure environment where sensitive data is only accessible to those who need it.
8. Appointment Scheduling
POS terminals can offer an appointment scheduling option that is great for customers, as well as for your business in general. When your customers can make appointments with you, they are able to plan their day more effectively and get out of the store faster.
This means that you’re not wasting time dealing with people who can’t make up their minds or who want to wait until later in the day to pick up their items. Also, you don’t need to worry about missing an important appointment because there were too many customers waiting before them.
In addition, appointment scheduling means less time spent trying to schedule appointments in the first place. The automated checkout software takes care of all of this for you, so all you have to do is tell them what times work best for both parties involved and let it do its magic! When it comes down to it, this saves both parties time and money.
9. Scaling
Scaling is a key feature of kiosk POS terminals because it allows businesses to have the flexibility to adjust their point-of-sale system as needed. If your business grows or shrinks, you can simply change the size of your payments terminal to accommodate the needs of the moment.
This means that you won’t have to worry about purchasing multiple POS systems at different times in order to serve your customers effectively—you can just buy one and know that it will grow with your business.
10. Integration
Integration is a key feature of kiosk POS terminals because it allows businesses to expand their offerings, giving customers greater access to the products and services they want.
Integration also makes it easier for businesses to offer new products and services. For example, if a restaurant wants to add a new dessert menu, it can do so without needing to hire new staff or buy new equipment. They can simply add the desserts onto their existing POS terminal operating system and print out receipts with the same system they already have in place.
Why Customer Focused Features Matter
Customer focused features are essential when choosing a kiosk POS terminal. In the past, most companies have used the same type of POS terminal for all their stores. This resulted in a lot of wasted time and money as each store had to be designed and built from scratch.
Today’s technology enables companies to create one design that can be used in all their locations. This saves them time and money because they don’t have to build each location from scratch.
It also allows for more flexibility when it comes to updating software or adding new features because everything is done from a central location instead of having to visit each location individually.
See Which Features GRUBBRR Includes
GRUBBRR’S POS software and machines can be integrated with your existing systems allowing you to improve your system from accounting and customer service to inventory tracking.
We also provide a fully integrated suite of products that can help your business to provide an efficient customer experience. If you want to learn more about kiosk POS terminal systems see our self-service kiosk system.
FAQ
What are the features of a POS system?
They allow you to keep track of customer purchases over time and make recommendations based on those purchases, make changes to prices for particular items or categories of items, and even make changes to inventory levels.
What are the best features of restaurant POS software?
The best features of restaurant POS software are easily tracking inventory, customizing sales reports that will suit your needs or even helping with employee management.
What are the advantages of POS?
The system allows retailers to improve customer service, reduce theft, and increase efficiency and productivity.
