GRUBBRR and Samsung recently attended the annual National Restaurant Association Show, the largest gathering of foodservice professionals in the Western Hemisphere, between May 21-24th at McCormick Place in Chicago.
With over 600,000 square feet of exhibition space, nearly 2,000 exhibitors, and more than 51,000 attendees, the National Restaurant Association Show is the prime destination to find inspiration and innovations in over 900 product categories—from food, beverage, equipment, technology, tableware, sanitation, and everything in between.
At the Show, you can find solutions to today’s challenges in the restaurant industry, from the latest food and beverage trends to emerging technologies that will boost the bottom line. GRUBBRR and Samsung exhibited our self-ordering solutions, including the Samsung Kiosk powered by GRUBBRR, in a 1,500-square-foot booth that featured four unique restaurant concepts.
At the booth, attendees met with GRUBBRR and Samsung executives to see the self-ordering ecosystem in action and learn how GRUBBRR solutions can materially impact their business. According to the National Restaurant Association’s 2022 State of the Restaurant Industry report, 8 in 10 operators say the use of technology in a restaurant provides a competitive advantage, and a good proportion of operators plan to ramp up investments in technology this year.
Senior Sales Executive Zak Bertram noted, “The National Restaurant Association Show was a great opportunity for me to meet face-to-face with some of the clients and strategic partners that I have been working with over the years. Additionally, it was great to be able to provide live demonstrations of the GRUBBRR platform for prospective clients who are interested in increasing revenue, decreasing operating costs, or improving the customer experience.”
GRUBBRR’s solutions were featured in several media outlets, including Rethink Retail and Restaurant Business Online as can’t-miss innovations for the foodservice industry. “It’s great to be back. There’s no industry that has been impacted by the changes in the last two years quite like the restaurant business. We’ve seen a lot of trends, a lot of challenges, and a lot of opportunities,” said Jarrett Nasca, Chief Revenue Officer.
GRUBBRR is taking the quick-service industry by storm as a solution to boost revenue and save on labor. According to research from QSR magazine, at BurgerFi GRUBBRR kiosks absorb between 50-70% of orders, with a 30-50% upsell rate. The average ticket size using GRUBBRR kiosks is 16% higher than orders taken by a person.
GRUBBRR’s solutions are adaptable and beneficial to a multitude of businesses, and power both enterprise-level and small and medium businesses across verticals such as quick-service restaurants, fast-casual restaurants, stadiums, movie theaters, casinos, micro-markets, retail, and more. With smarter upsells, accurate ordering, and online options, companies can increase
efficiency and profits all with a single solution. The GRUBBRR suite is also fully customizable and integrates seamlessly with legacy systems.
The Samsung kiosk powered by GRUBBRR is helping to democratize the technology across the
Food & Beverage space by bringing down the cost of the machine by thousands of dollars, making it accessible to everyone from the small mom-and-pop shop to the largest global franchises.
Other technology exhibited includes:
Self-Service Kiosks (Countertop and Freestanding)
The Samsung kiosk powered by GRUBBRR is an all-in-one, the out-of-the-box self-ordering solution fully equipped with a high-resolution touch display, speaker, printer, scanner, and payment solution. GRUBBRR software is intuitive, dynamic, and customizable to your business’s needs. Using smart upsell technology and loyalty integrations, the Samsung kiosk powered by GRUBBRR is proven to increase revenue, decrease operating costs, and improve the customer experience.
Concessionaire Mode
With GRUBBRR’s concessionaire mode, consumers can order from multiple vendors simultaneously in one seamless transaction. Patrons can search menus, customize orders, and independently verify purchases, allowing your business to spend more time making sales and less time fixing mistakes. When customers use concessionaire mode on self-ordering kiosks, lines move faster, orders are accurate, and patrons are happier.
Self-Checkout
GRUBBRR’s self-checkout solution can instantly identify any item for a seamless self-checkout experience without ringing up items, handling cash, or waiting in line. Using AI and computer vision for detection, consumers can scan all of their items at once for a faster checkout experience compared to traditional barcode systems. With interactive software, it is easy to onboard, customize, or look up items in the backend.
Digital Menu Boards
Entice customers with high-resolution images of menu items on GRUBBRR’s DMB. Machine learning software allows you to customize your DMB based on order frequency, time of day, and weather. Menu items are managed through the backend and inventory integrations allow you to curate your menu based on what items are in stock. Pricing is also dynamic and can be easily managed through the backend. Open API enables the DMB to integrate with any existing POS system, allowing the software to work with a variety of hardware solutions.
Kitchen Display Systems
With GRUBBRR’s KDS solutions, your kitchen staff receives orders directly from the customers. Inefficiencies and mistakes caused by an intermediary order taker are virtually eliminated. Our kitchen display system software is fully customizable for your needs. Adjust things like timers, ticket layouts, notifications, and who has access to orders. You can choose to send products to different devices to optimize workflow or send all items to every KDS system.
Line Buster
Leave behind the limitations of a static POS system and gain adaptability and versatility with GRUBBRR’s Line Buster. From curbside ordering and payments to tabletop self-ordering, the Line Buster is the solution you and your customers have been waiting for. Enable contactless payments with our built-in NFC. GRUBBRR’s mobile kiosk terminal has 18 hours of battery life, ensuring reliability and longevity for customers.
QR Code Table Ordering
Contactless ordering is the best way to ensure customer safety and satisfaction. Our QR code technology and mobile accessibility provide customers with a convenient, contactless, and online ordering solution. To browse and order from the contactless menu, consumers simply need to take out their smartphones and use the camera app to scan the QR code that will send them to the right page. They can do this from a kiosk or even a poster on your business’ door.
Food Lockers
GRUBBRR food lockers automatically assign and open lockers when a customer’s order is complete. When food is ready for pickup, customers must enter a PIN or scan a QR code to open their locker. Two-sided cubicle doors ensure that staff and customers can access the same locker without coming into contact. Reduce the spread of germs while saving employees’ time. LED lights and software can match any branding or company colors.