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Fresh Insights

Read our latest articles to keep up with self-ordering technology and trends

The Need for a New Approach to Racial Bias Training in an Automated Restaurant Industry

Racial Bias Training with Automation

Automation is changing the way customers interact with restaurants. While person-to-person ordering is still prevalent in America, traditional systems are increasingly being replaced by automated

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How to Effectively Design a Digital Menu Board

Inspiration for How to Design a Digital Menu Board

Despite many customers claiming they look at an entire digital menu board when deciding what to purchase, most individuals spend a mere 109 seconds looking at the food and drink options in a restaurant. Restaurants have less than two minutes

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The Language Barrier of Dining Out

The Language Barrier of Dining Out

Let’s talk about immigrants. The “immigrant story” is an integral part of American society,  one that is often filled with hardship. But we are not here to talk about immigrant laws or institutional oppression. Let’s

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How to Regain the Trust of Customers

How to Regain the Trust of Customers

Up until very recently, restaurants were amazing places to enjoy food and music with the ones close to you. However, amid the COVID-19 pandemic, some are terrified to enter public spaces with groups of people. As restaurants begin to

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